Hello everyone.

We have decided to phase out the Mixed Reality Forums over the next few months in favor of other ways to connect with us.

The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.

The plan between now and the beginning of May is to clean up old, unanswered questions that are no longer relevant. The forums will remain open and usable.

On May 1st we will be locking the forums to new posts and replies. They will remain available for another three months for the purposes of searching them, and then they will be closed altogether on August 1st.

So, where does that leave our awesome community to ask questions? Well, there are a few places we want to engage with you. For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality. If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers. And always feel free to hit us up on Twitter @MxdRealityDev.

Why Hololens is frequently crashing and restarts automatically?

I have a developer version of hololens (Windows version 11082.1033.x86fre.rs1_release_hl.160201-1452
) , it was crashing when we make bloom gesture or when we go to new room or turning head, I was not sure exact scenario to reproduce it. The Windows Menu opens partially and the colors get distorted then hangs for a few sec then goes blank. Also i can't make the video calls from skype for hololens as the app get crashed when we make a video call. Only Skype was installed in it.


  • RamcoLabsRamcoLabs
    edited March 2017

    Under device status I got this error message : "The following service encountered issues: dwm.exe. If this status persists for more than 1 minute, please reboot the device."

    "The following service encountered issues: Spectrum.exe. If this status persists for more than 1 minute, please reboot the device."

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