We have decided to phase out the Mixed Reality Forums over the next few months in favor of other ways to connect with us.
The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.
The plan between now and the beginning of May is to clean up old, unanswered questions that are no longer relevant. The forums will remain open and usable.
On May 1st we will be locking the forums to new posts and replies. They will remain available for another three months for the purposes of searching them, and then they will be closed altogether on August 1st.
So, where does that leave our awesome community to ask questions? Well, there are a few places we want to engage with you. For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality. If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers. And always feel free to hit us up on Twitter @MxdRealityDev.
Audio stopped working, device factory reset problems
Several days ago the audio in/out (mic + speakers) stopped working on the Hololens. I can't reach Cortana ("Hey Cortana" results in no effect) and I can't hear any Windows sounds (i.e. bloom sound when popping up the start menu). The volume meter always showed "0", no matter if I pushed the volume buttons on the head band.
Besides that, everything was fine. But a Hololens without speech input and spacial audio isn't a full Hololens, is it?
So, after not finding similar reported issues on the internet I decided to do a factory reset.
Done. And .. Oh noes!! After having that finished, when first starting the clean device it tells me:
Adjust your device to see all edges.
Say "Next" to begin.
But the mic still doesn't seem to work :-(
My "next" speech command doesn't reach the Hololens.
I also tried recovery with the Windows Device Recovery Tool as recommended here.
Is there any way to go on with the initialization process without speech? (keyboard ..?)
Any idea what I could do to at least overcome the initialization?