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Acer headphone jack

I cannot seem to figure out how i can get sound trough the headset's headphone jack. When i start the MR portal all the sounds are coming out of my laptop all the time. I cannot see an extra audio device when connecting the headset via usb. Is there something i am missing here?

Best Answer

  • MartainMartain
    Answer ✓

    @FranklinChen said:
    There is a headphone jack on the headset, for example, Acer HMD:

    If you plugin in the headphone and wear the headset, you should can hear the sound.

    If not, please ensure the following setting is correct:

    Settings-> Mixed Reality-> Audio and speech

    Sadly that option is already enabled. I think i installed the wrong driver for my HMD. First time i plugged it in after a lot of BSOD, i got it to work by reinstalling the driver that windows suggested. Do you guys see extra sound devices when plugging in the headset? I also still get a lot of BSOD with RtUsbA64.sys (maybe the soundcard of the HMD?)

Answers

  • There is a headphone jack on the headset, for example, Acer HMD:

    If you plugin in the headphone and wear the headset, you should can hear the sound.

    If not, please ensure the following setting is correct:

    Settings-> Mixed Reality-> Audio and speech

  • MartainMartain
    Answer ✓

    @FranklinChen said:
    There is a headphone jack on the headset, for example, Acer HMD:

    If you plugin in the headphone and wear the headset, you should can hear the sound.

    If not, please ensure the following setting is correct:

    Settings-> Mixed Reality-> Audio and speech

    Sadly that option is already enabled. I think i installed the wrong driver for my HMD. First time i plugged it in after a lot of BSOD, i got it to work by reinstalling the driver that windows suggested. Do you guys see extra sound devices when plugging in the headset? I also still get a lot of BSOD with RtUsbA64.sys (maybe the soundcard of the HMD?)

  • The driver installed is called "Hololens Sensors"

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