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HP Headset erratic behavior

Hi,

I'm having an issue with the HP HeadSet, after two minutes of normal operation it starts flickering the displays, I can repro both on my laptop and a brand new MSI Trident 3 GFX 1060, if I reboot, everything back to normal, then after a minute same issue

Maybe the hardware is faulty or is a software/drivers issue (using the latest drivers for everything)

Both systems are running insider builds (15063)

Any help will be appreciated

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Best Answer

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    JesusJesus
    Answer ✓

    @Jesus said:
    Finally I was able to update to insider build 16257.1 and now I'm stuck on Check your display cable on MIxed Reality Portal.

    All problems fixed, headset is working now as expected!

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    @jesus: 15063 is not an insider build, it is the creators update. I would recommend moving to the fast ring, the current fast ring build is 16257. There are significant stability and performance differences between the two builds.

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    Hi Jesse, I though I was running the right build, I got them downloaded but not applied for some reason, will give this a try and update the thread.

    Thanks!

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    Finally I was able to update to insider build 16257.1 and now I'm stuck on Check your display cable on MIxed Reality Portal.

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    JesusJesus
    Answer ✓

    @Jesus said:
    Finally I was able to update to insider build 16257.1 and now I'm stuck on Check your display cable on MIxed Reality Portal.

    All problems fixed, headset is working now as expected!

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    What did you have to do to resolve it?

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    @Jesse_McCulloch said:
    What did you have to do to resolve it?

    First thing I'm using a different computer with a better GPU with insiders build 16257.1

    Also, I update the HP HeadSet firmware to the recommended version by Microsoft

    The headset is working perfectly, resolution is great and I have to say latest insider version improves a lot the quality and behavior.

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