The Mixed Reality Forums here are no longer being used or maintained.
There are a few other places we would like to direct you to for support, both from Microsoft and from the community.
The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.
For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality.
If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers, or in our Microsoft Tech Communities forums at https://techcommunity.microsoft.com/t5/mixed-reality/ct-p/MicrosoftMixedReality.
And always feel free to hit us up on Twitter @MxdRealityDev.
Getting a USB Device not found when plugging my Acer into my Surface Book
It's the most powerful version of the SB with Performance Base, so spec wise it should be just fine. But when I plug in the USB, into any of the ports (all are USB 3.0, and I tried both ports on the book, and all 4 ports on the dock), I get an error. I took a screenshot of the USB errors as seen in the Device Manager.
@FranklinChen - Is this something you can point the right person to. I am on Campus thru Thursday afternoon at the Mixed Reality Academy space if someone wants to see a repro in action.