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And always feel free to hit us up on Twitter @MxdRealityDev.
The Mixed Reality Forums here are no longer being used or maintained.
There are a few other places we would like to direct you to for support, both from Microsoft and from the community.
The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.
For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality.
If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers, or in our Microsoft Tech Communities forums at https://techcommunity.microsoft.com/t5/mixed-reality/ct-p/MicrosoftMixedReality.
And always feel free to hit us up on Twitter @MxdRealityDev.
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No sound from videos.
hatcyl
✭
I can run the Mixed Reality Portal just fine. The sound effects work just fine. I can switch the sound output to the laptop or the headset with headphones and both work. However, when I play regular videos / 360 videos using the "Movies & TV" app, I can see the video but no sound at all.
Anyone else having issues with sound?
Note: If I try Pixvana 360 Video Player, the app itself loads up but when I try to play video I get a black screen.
Specs:
- HP Immersive Headset
- Laptop: Razer Blade (i7-6700HQ | GTX 1060)
- Windows 10 | Version: 1703 | OS Build: 15063.540
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Best Answer
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Jesse_McCulloch
admin
Most likely it's issues with your OS build. Recommended build is the latest Insiders Fast Ring build, which is 16281.
5
Answers
Most likely it's issues with your OS build. Recommended build is the latest Insiders Fast Ring build, which is 16281.
See here - https://developer.microsoft.com/en-us/windows/mixed-reality/immersive_headset_setup#if_you_are_already_on_windows_10_creators_update
I have the same issue; I have the creators update and cannot hear any audio from applications within the Mixed Reality Portal. My Windows is version 1709 (OS Build 16299.64).
I have tried: microsoft edge (youtube), movies application, and VLC.
Was this ever resolved?
I am having the same issue as @meowmeyer. I connected my new VR headset yesterday with the same version of the OS (1709 - 16299.64). I have audio in 3D videos but nothing with 2D videos (tried Netflix, Plex and Windows Store trailers).
I did find a work around. You can open the Desktop app and then open your video app of choice. I was able to play Plex with sound. It seems to be just an issue with the 2D videos inside the Mixed Reality Portal. 3D videos work for me.
Exact same issue for me. I am using the Samsung HMD. No sound in 2D videos. Same issue playing music with Groove. However, if I let the Groove music run in the background I can hear the music if e.g. I open a 3D video. Would be great to find a solution to this issue.
Did one windows update yesterday (KB4048955) and it seems that the sound is now fixed! However, I do not see any specific reference to the audio issue within the update notes.