The Mixed Reality Forums here are no longer being used or maintained.
There are a few other places we would like to direct you to for support, both from Microsoft and from the community.
The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.
For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality.
If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers, or in our Microsoft Tech Communities forums at https://techcommunity.microsoft.com/t5/mixed-reality/ct-p/MicrosoftMixedReality.
And always feel free to hit us up on Twitter @MxdRealityDev.
MR controllers no longer able to connect
Hello all, and thanks in advance for any help/direction on my issue.
I was in the MS cliff house earlier today, and I got a notification of a controller firmware update. Since that time, my controllers are no longer able to connect. When I go to my Bluetooth center, I can get the device to show up for a short time, but only as an input, and not labeled as left or right controller. When I connect to it, it does not really do anything, and the controller leaves paring mode before i get any subsequent message.
So far I have done the following to no avail:
Restarted everything, from PC to controler
Factory reset controler
Reinstalled Mixed Reality
Uninstalled and reinstalled the Bluetooth and MR drivers.
I am using the Samsung HMD Odyssey.
I was able to get both controllers to show up on a laptop Bluetooth and connect as the appropriate item.
Any direction would be much appreciated, as Samsung support does not even know they are selling these apparently.
(ie> left and right controller)