Hello everyone.

The Mixed Reality Forums here are no longer being used or maintained.

There are a few other places we would like to direct you to for support, both from Microsoft and from the community.

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If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers, or in our Microsoft Tech Communities forums at https://techcommunity.microsoft.com/t5/mixed-reality/ct-p/MicrosoftMixedReality.

And always feel free to hit us up on Twitter @MxdRealityDev.

Question for SUPPORT

Hello, I have this problem: I've ordered Mixed Reality headset (HP) in developer's edition. Problem is, I have ordered them to a friend's house in the US and had them shipped to Europe. Later on I found that you sent motion controllers for those who bought Developer's edition. But my friend does not reside in the house headset was sent to. Adn I would like to ask, if you are able to send me these controllers to EU? Hopefully I can provide all the details you need.
EDIT: Or maybe just point me in the direction where I can buy these controllers separately. (For HP headset)

Answers

  • All the controllers are mix and match, meaning you can use the Dell controllers (the only ones you can buy stand-alone) with your HP headset. You can buy them directly from Dell.

  • Hello - the controllers would have been sent to the shipping address we had on file - could you reach out to mrdevrelations@microsoft.com and provide information on your order please? And Jesse is correct, you can purchase via the Dell store and they will work,

    thank you

    Vanessa

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