Hello everyone.
The Mixed Reality Forums here are no longer being used or maintained.
There are a few other places we would like to direct you to for support, both from Microsoft and from the community.
The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.
For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality.
If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers, or in our Microsoft Tech Communities forums at https://techcommunity.microsoft.com/t5/mixed-reality/ct-p/MicrosoftMixedReality.
And always feel free to hit us up on Twitter @MxdRealityDev.
The Mixed Reality Forums here are no longer being used or maintained.
There are a few other places we would like to direct you to for support, both from Microsoft and from the community.
The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.
For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality.
If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers, or in our Microsoft Tech Communities forums at https://techcommunity.microsoft.com/t5/mixed-reality/ct-p/MicrosoftMixedReality.
And always feel free to hit us up on Twitter @MxdRealityDev.
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HoloLens not charging after the last update
in General
Has anyone install the new HoloLens updates?. I installed the updates from the Settings > Update & Security > Check for update.
The HoloLens download the update but after a while it shutdown. Now it is not charging and all the lights are off. I cannot even turn it on.
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@chanmob said:
have you been able to fix it? i have same problem.. i updated hololens on July 1 and today i can't boot, no charge, and all light offI charge it for more than 8 hours although all the lights were off. Now it's working normally.
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have you been able to fix it? i have same problem.. i updated hololens on July 1 and today i can't boot, no charge, and all light off
I charge it for more than 8 hours although all the lights were off. Now it's working normally.
Same thing happen to us.. We were using it one day until battery drained more or less completely.. did not charge for a couple of days.. as we attempted to charge, there were no response. Our asset (device) was dead, no more pioneering into MS AR.. Contacting MS Support to no avail as the device is to old..
. no route forward.