Hello everyone.

We have decided to phase out the Mixed Reality Forums over the next few months in favor of other ways to connect with us.

The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.

The plan between now and the beginning of May is to clean up old, unanswered questions that are no longer relevant. The forums will remain open and usable.

On May 1st we will be locking the forums to new posts and replies. They will remain available for another three months for the purposes of searching them, and then they will be closed altogether on August 1st.

So, where does that leave our awesome community to ask questions? Well, there are a few places we want to engage with you. For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality. If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers. And always feel free to hit us up on Twitter @MxdRealityDev.

Windows Update...Please Wait.......(I have been waiting 30 minutes)

Since the last Windows Update it appears the Windows Update has stopped working. It just says please wait and goes no further. Anyone had the same issue?

Also, I can't use feedback hub either.

Please don't tell me I have to use the emergency repair again to reload the image!


  • Peter_NZPeter_NZ ✭✭✭

    Bump. This is really annoying now. So I have two HoloLens that are doing the same thing and we have tried different internet connections and still getting the same thing. Any suggestions on what is going on here?

  • This is happening to my HoloLens as well. Any updates??

  • Bump

  • Peter_NZPeter_NZ ✭✭✭

    Okay a bit of an update. One of my HoloLens has successfully updated while the other is still stuck on the 'Please Wait...'

  • Maybe this is the point where you should contact the support

  • I have the same problem with mine. It says:
    Please Wait...
    Make Windows better

    and it won't finish showing the loading indicator

  • I wanted to add, a full reset of the Lens made it possible to download the outstanding update.

  • Same trouble here, waiting for the “Please wait” screen 45 minutes now without result...

  • Same problem here. The Hololens has been stuck on "Please wait..." for hours.
    Battery level is at 100%

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