Hello everyone.

The Mixed Reality Forums here are no longer being used or maintained.

There are a few other places we would like to direct you to for support, both from Microsoft and from the community.

The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.

For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality.

If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers, or in our Microsoft Tech Communities forums at https://techcommunity.microsoft.com/t5/mixed-reality/ct-p/MicrosoftMixedReality.

And always feel free to hit us up on Twitter @MxdRealityDev.
Options

Missed Invitation to Purchase email

Per the registration page, I was sent an "invitation to purchase" email on 6/6, however, I did not receive that email. Per the status, I only have until today to make the purchase. How can I place on order without the email?

Answers

  • Options
    AlexDAlexD ✭✭✭

    Check the spam and clutter folders to try and find the email (in my case, none of the emails made it to my inbox)

  • Options

    I checked my spam folders, deleted items (though I do not delete email), everywhere. I am convinced that the email either failed to send or was sent to an incorrect email address. If it was received my me, I would have it.

  • Options

    Hello @RWildey - our online form, when you log back in, should show where those emails were sent. Could you contact our support team please (hlstorehelp@microsoft.com) ? They will be able to guide you to your private store. Thank you! Vanessa

  • Options

    @Vanessa said:
    Hello @RWildey - our online form, when you log back in, should show where those emails were sent. Could you contact our support team please (hlstorehelp@microsoft.com) ? They will be able to guide you to your private store. Thank you! Vanessa

    Thanks Vanessa,
    I have checked the email referenced and do not see the email sent on that date.
    I sent an email to the address you provided and am awaiting a response. Will update my post upon their response.

    RWildey

  • Options

    hello @RWildey - just checking to see if you had managed to access your private store?
    thanks
    Vanessa

Sign In or Register to comment.