Headset not being detected by Mixed Reality Portal
I have just got the Asus mixed reality headset. I have first plugged in the USB3.0 and then the HDMI directly into the video card. First of all, the Windows Mixed Reality Portal app did not start up automatically so I did it myself. After the system check-up I clicked next and now I can't get past the "Welcome to Windows Mixed Reality. Connect your headset."
I have updated the video card drivers and all the USB drivers but with no avail. I have noticed that HoloLens Sensor in Device Manager has an exclamation mark with yellow triengle next to it. When opening the properties I see in Device status the following:
"This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
The requested operation was unsuccessful."
Here is the HoloLens Sensors driver information.
Here you can see that Windows recognizes my headset as a Virtual Reality headset and also all the other drivers.