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No capture devices are available on HoloLens when taking a picture

Hello guys,

I have some solid VR experience, but never really worked with AR or Hololense in practical aspects besides theoretical lectures about it.
I tried building this tutorial: https://docs.microsoft.com/de-de/windows/mixed-reality/mr-azure-310 on my hololens 1. There are no errors while building it or other stuff. Only difference is probably that I'm using Unity 2018.4.19f1 and im not using the C# Scripting backend, instead im using IL2CPP (is this a problem btw?)

So, I launch this app on my hololense and try to detect and label my images, it is only showing the camera thing that its doing a snapshot and nothing after that happens. I looked into the Output in my Visual Studio and found that this error is occuring everytime I'm taking a picture:

Exception thrown at 0x777930D2 (KernelBase.dll) in Tutorial.exe: WinRT originate error - 0xC00DABE0 : 'No capture devices are available.'.
Exception thrown at 0x777930D2 (KernelBase.dll) in Tutorial.exe: WinRT originate error - 0xC00D36B3 : 'The stream number provided was invalid.'.

I already double checked if the hololense has permission to use the webcam and it does, so that should not be the case.
I debuged the filepath where the image should be saved and its always empty, thats why my guess is, that there is no image taken.

I tried googling and found some posts about that this issues is fixed in unity 2018.3 but it still occurs for me.

Would really appreciate some help!



  • I fixed it by changing the scripting background to .NET instead of IL2CPP. Even though Unity showed a warning that .NET is deprecated in later unity versions.

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