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The Mixed Reality Forums here are no longer being used or maintained.
There are a few other places we would like to direct you to for support, both from Microsoft and from the community.
The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.
For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality.
If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers, or in our Microsoft Tech Communities forums at https://techcommunity.microsoft.com/t5/mixed-reality/ct-p/MicrosoftMixedReality.
And always feel free to hit us up on Twitter @MxdRealityDev.
Options
Installing the optional top of head strap
Eklund
✭
Hey all,
I feel like an idiot, but I can't figure out how to get these the snap in place. I slide the ends into the slots and there seems to be no possible way these fit into these slots? Anyone else have this issue or figure out this? Sorry for bothering you all with this.
I feel like an idiot, but I can't figure out how to get these the snap in place. I slide the ends into the slots and there seems to be no possible way these fit into these slots? Anyone else have this issue or figure out this? Sorry for bothering you all with this.
0
Best Answer
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Optionsmcrisler
✭
You can find some more detailed instructions for installing the overhead strap on the HoloLens support site here:
https://support.microsoft.com/en-us/help/12632
The video at the top of that page shows how to install the overhead strap starting around 55 seconds in.
5
Answers
@Eklund yeah I struggled a little with the head straps to start as well.
Not as intuitive or well documented as it could be.
The plastic hook like piece that sticks out on the end of the strap should actually point inward and not outward as you might expect.
Once you flip the strap over and push the tip of it into the slot the hook should engage with ver little effort and the round button like part with the up arrow on it should still extrude above the slot so that you can push it and easily disengage it.
If struggling with the straps, just flip it over and try again.
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Yeah, it connects what seems to be "upside down" from how you think it should go...
You can find some more detailed instructions for installing the overhead strap on the HoloLens support site here:
https://support.microsoft.com/en-us/help/12632
The video at the top of that page shows how to install the overhead strap starting around 55 seconds in.
I must be missing something here as well. Are the both plastic pieces meant to go into it the slot at an angle?, the video doesn't show the right angle of the insertion.
The tabs slide into the inner padded ring with the tabs facing inwards. If you look, you should be able to see indentations inside the slots that it latches into.
I finally got it working - yes you have to flip it over the opposite way of the bend - that took a bit of reverse engineering and watching the video - Good thing to point out if this does reach consumer market to make that point mor eclear.