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Sharing Anchors: "World lock deserialization failed" Error

Has anyone encountered the sharing error "World lock deserialization failed" when loading a room on a second Hololens? This error is coming up with the basic sharing example in the Holotoolkit when running a remote debug. No changes made to the basic test scene. The import fail and deserialization failed messages repeat continuously.

Output Log:

Starting room download
22800120 bytes 
Import fail
World lock deserialization failed with hr = 0x80070102

Best Answer

Answers

  • There are bugs in current builds that would contribute to this. If you are running a debug build try running release. If that doesn't help, try these steps on the HoloLens that is giving this message:

    1. Go to settings
    2. Select System
    3. Select Spaces
    4. Select the space you are in
    5. Select remove
    6. Maybe reboot
    7. Relaunch the sharing test scene under the debugger

    If that doesn't work, please use the feedback app on the HoloLens and submit feedback that importing a world anchor failed. For category/subcategory choose 'Windows Holographic' and 'Spaces and persistence'. This should provide the logs our developers need to track down what's going on.

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  • fc000fc000
    edited May 2016

    @Patrick said:
    There are bugs in current builds that would contribute to this. If you are running a debug build try running release. If that doesn't help, try these steps on the HoloLens that is giving this message:

    1. Go to settings
    2. Select System
    3. Select Spaces
    4. Select the space you are in
    5. Select remove
    6. Maybe reboot
    7. Relaunch the sharing test scene under the debugger

    If that doesn't work, please use the feedback app on the HoloLens and submit feedback that importing a world anchor failed. For category/subcategory choose 'Windows Holographic' and 'Spaces and persistence'. This should provide the logs our developers need to track down what's going on.

    Thanks for the response. Ran through this series of checks and so far, sadly, it's still not functional. I'm not on the latest Unity Beta (14), and was going to try again with the latest Beta, but wanted to know; what known issue is it in the current builds that could be causing these issues?

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