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Dust on the Waveguide

wintermootwintermoot ✭✭
in Questions And Answers

I just received my second dev kit and was dismayed to find that there is a piece of dust at the dead center of one of the wave guides. Unfortunately it's big enough to show up during use. Is this something that Microsoft will replace a unit for or am I stuck? :\

UX Designer @ Anki
https://www.twitter.com/wintermoot

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    wintermootwintermoot ✭✭
    edited May 2016

    My hololens arrived with a few particulates of dust stuck to the inside front surface of the visor. I'm assuming this area is intended to -not- be user serviceable. Has anyone had luck with clearning dust from the inside front surface of the visor?

    UX Designer @ Anki
    https://www.twitter.com/wintermoot

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    JoanJoan mod

    Pinging @Vanessa , is there a procedure for replacements?

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