Hello everyone.

The Mixed Reality Forums here are no longer being used or maintained.

There are a few other places we would like to direct you to for support, both from Microsoft and from the community.

The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.

For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality.

If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers, or in our Microsoft Tech Communities forums at https://techcommunity.microsoft.com/t5/mixed-reality/ct-p/MicrosoftMixedReality.

And always feel free to hit us up on Twitter @MxdRealityDev.
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Invited to MIxed Reality Dev Program

Hi - We have been invited to join the Mixed Reality Dev program by Windows Mixed Reality Team, we registered our interest and were directed to provide our shipping information - which I did.
Does anybody here know how long does the Headset take to arrive ?

Also I'm trying to respond to MRHelp@microsoft.com but I'm getting :
"The group MRhelp only accepts messages from people on its allowed senders list, and your email address isn't on the list."
"If the group belongs to a different organization than yours, contact the organization's customer service department for assistance."

  • Which is a bit hard to pin down in a company the size of Ms - any ideas as obviously I can't email them.

Best Answer

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    HotKnifeHotKnife
    Answer ✓

    I did - my responses were being rejected from there. I've since had responses saying there were issues that have been resolved, so all good now thanks. Ms have confirmed the headset is being processed etc.

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    Did you get a mail titled 'Your New Windows Mixed Reality Immersive Headset' ? U should use that email account to ask for help.

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    HotKnifeHotKnife
    Answer ✓

    I did - my responses were being rejected from there. I've since had responses saying there were issues that have been resolved, so all good now thanks. Ms have confirmed the headset is being processed etc.

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