Hello everyone.
The Mixed Reality Forums here are no longer being used or maintained.
There are a few other places we would like to direct you to for support, both from Microsoft and from the community.
The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.
For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality.
If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers, or in our Microsoft Tech Communities forums at https://techcommunity.microsoft.com/t5/mixed-reality/ct-p/MicrosoftMixedReality.
And always feel free to hit us up on Twitter @MxdRealityDev.
The Mixed Reality Forums here are no longer being used or maintained.
There are a few other places we would like to direct you to for support, both from Microsoft and from the community.
The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.
For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality.
If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers, or in our Microsoft Tech Communities forums at https://techcommunity.microsoft.com/t5/mixed-reality/ct-p/MicrosoftMixedReality.
And always feel free to hit us up on Twitter @MxdRealityDev.
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HP Mixed Reality Headset DOA
Received yesterday HP Mixed Reality Headset and it looks like is DOA (dead on arrival).
I check with Mixed Reality Portal that my system configuration is OK.
Nvidia 980TI
CPU I7
RAM 48GB
USB 3.0+
The headset appear to be disconnected. I am using the same ports HDMI and USB ports with Vive headset and it works flawless.
I look maybe there is a power on button but I could not find one.
There is any test that I can run to see if the headset is alive.
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Vanessa
admin
hi,
here's a link with a few troubleshooting tips - https://developer.microsoft.com/en-us/windows/mixed-reality/immersive_headset_support
Let us know if anything works!Vanessa
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Answers
hi,
here's a link with a few troubleshooting tips - https://developer.microsoft.com/en-us/windows/mixed-reality/immersive_headset_support
Let us know if anything works!
Vanessa
Thank you Vanessa, let me verify if it helps.
I changed to a different USB port and the headset is awake. Thank you for your help.