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ACER AH101 black screen

IguinsIguins
edited May 2018 in Troubleshooting

Hi Everyone,

I'm currently out of solutions for my headset Acer AH101 who now stay with a black screen.
it's start to happen on Windows 10 1709, i upgraded to 1803 to check if maybe something will change but no.

I've try all the solutions on the link below but nothing work.
https://docs.microsoft.com/en-us/windows/mixed-reality/enthusiast-guide/troubleshooting-windows-mixed-reality

Otherwise all the sensors work.

My current spec:

  • Windows 10 build 1803
  • GTX 1060 6G
  • I7 4930K
  • RAM 24 Gb
  • SSD SAMSUNG 500go

Any Idea? I'm not sure its the headset have a problem because it seems like lot of people have this issue.

thanks

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