Troubleshooting

Discussion List

• mixed reality portal keeps restarting when launching any app

  Answered 322 views 7 comments 0 points Most recent by Tricky June 22
• After signing into my work account, it displays a white screen and I can't continue with the setup

  Question 5 views 0 comments 0 points Started by Jwpage June 22
• I plug my hp mixed reality headset but after a bit the it doesn't recognize the usb?

  Answered 14 views 2 comments 0 points Most recent by KILLJOY799 June 20
• Can't use my Dell Visor at all due to error

  Answered 24 views 2 comments 0 points Most recent by JayZuo June 19
• Request Device portal API with POST to return 429-Too Many Requests。

  Answered 22 views 1 comment 0 points Most recent by 青锋剑在手 June 13
• error C3002160-101

  Answered 33 views 1 comment 0 points Most recent by Akira_Chen June 12
• Mixed Reality will not recognize my USB 3.0 or 3.1 ports.

  Accepted Answer 933 views 7 comments 0 points Most recent by pl1120 June 9
• Windows MR & VRTK - Pointers Do not interact with UI Buttons after build

  Answered 31 views 1 comment 0 points Most recent by Dando June 8
• Dell Visor MR Display Stopped Working

  142 views 5 comments 1 point Most recent by TomC June 8
• Unable to see motion controllers

  Question 469 views 4 comments 0 points Most recent by JoeM117 June 7
• Issues with HoloLensForCV

  Question 13 views 0 comments 0 points Started by fyzzo June 7
• Windows Mixed Reality Controllers Not Working

  23 views 1 comment 0 points Most recent by JayZuo June 7
• USB 3 problems with Mixed Reality and Windows 10

  Question 237 views 6 comments 0 points Most recent by pl1120 June 3
• am unable to fix UNKNOWN/USB

  Question 12 views 0 comments -1 point Started by naveen75 June 1
• MR controllers no longer able to connect

  Answered 1.7K views 11 comments 0 points Most recent by AndyCGN May 29
• Grab mechanics and default controllers vs alternate controllers

  Accepted Answer 1 view 1 comment 0 points Most recent by JayZuo May 29
• Windows Mixed Reality Controller not tracking

  34 views 1 comment 0 points Most recent by MRFan May 28
• PoseThreadNoSensorDataTimeSync. No sensor data in the last 5 seconds. 2181038087-5

  Answered 21 views 1 comment 0 points Most recent by MRFan May 28
• Samsung HMD Odyssey Firmware update stuck at 10%

  Accepted Answer 203 views 2 comments 0 points Most recent by Chrithu May 28
• Uninstalled Samsung Odyssey Setup App. How to get it back???

  Accepted Answer 21 views 1 comment 0 points Most recent by Chrithu May 25
• Controllers is very quickly put battery

  32 views 1 comment 0 points Most recent by Akira_Chen May 23
• 4 controllers showing up on mixed reality portal

  Answered 32 views 2 comments 0 points Most recent by vadpom May 22
• Mixed Reality Driver Install Error

  Answered 54 views 1 comment 0 points Most recent by MRFan May 22
• HP Headset Not Being Detected At All

  Question 31 views 1 comment 0 points Most recent by Akira_Chen May 21
• "Others users" option not found

  Question 11 views 0 comments 0 points Started by K_lel May 20
• Deploying app on hololens issues

  Answered 74 views 3 comments 0 points Most recent by Jean May 18
• Half of my Windows Mixed Reality display is black?

  Answered 308 views 3 comments 0 points Most recent by user_333 May 18
• Headset not connected (even though it is...)

  51 views 2 comments 0 points Most recent by blew888 May 16
• acer mr headset random black screen

  Answered 733 views 17 comments 3 points Most recent by onthelake May 15
• Windows Mixed Reality Keep Turning off

  Answered 107 views 2 comments 0 points Most recent by onthelake May 15