The Mixed Reality Forums here are no longer being used or maintained.
There are a few other places we would like to direct you to for support, both from Microsoft and from the community.
The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.
For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality.
If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers, or in our Microsoft Tech Communities forums at https://techcommunity.microsoft.com/t5/mixed-reality/ct-p/MicrosoftMixedReality.
And always feel free to hit us up on Twitter @MxdRealityDev.
USB Power surge with HP Mixed Reality Headset
I have received my headset today and was so excited to use it, I used my Alienware 15 r2 laptop to connect the headset to, However every time I plug it in I get this message: "Power surge on the usb port Unknown USB Device needs more power than the port can supply"
Is the headset defective? is it because im using a laptop that the power from a single usb port is not enough? Can a perephial like this make my headset work?
Or am I better off going with a usb hub with external power adapter? A solution is greatly appreciated, thanks.
P.S: The headset only worked once, so I think its a power delivery issue?