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And always feel free to hit us up on Twitter @MxdRealityDev.
The Mixed Reality Forums here are no longer being used or maintained.
There are a few other places we would like to direct you to for support, both from Microsoft and from the community.
The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.
For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality.
If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers, or in our Microsoft Tech Communities forums at https://techcommunity.microsoft.com/t5/mixed-reality/ct-p/MicrosoftMixedReality.
And always feel free to hit us up on Twitter @MxdRealityDev.
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Hp Mixed Reality Headset wont start
Hello
I just got. my new Hp vr Headset and the falls creator Update.
I started the mixed Reality Portal and it recognize my headset. I started The floor setup and the Headset starts to disconect
I just checked all the solutuions from the troubleshooting websites.
If i try to join in directly into the vr world
It starts then the Windows icon apperas
And then it crashes.
Im just a User Not a Developer
Für Antworten auf Deutsch wäre ich dankbar.
I just got. my new Hp vr Headset and the falls creator Update.
I started the mixed Reality Portal and it recognize my headset. I started The floor setup and the Headset starts to disconect
I just checked all the solutuions from the troubleshooting websites.
If i try to join in directly into the vr world
It starts then the Windows icon apperas
And then it crashes.
Im just a User Not a Developer
Für Antworten auf Deutsch wäre ich dankbar.
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0
Answers
I had a similar issue, but I have the Acer headset. My headset would work for a minute or so, then turn off, and I could never even make it all the way through the room set up.
It turned out my USB 3.0 ports on my motherboard did not supply enough power for the headset. I bought a PCI USB 3.0 card that has a separate power connector and installed that in my PC, and use one of those new ports. My headset has worked fine ever since.
Not sure if it's the same problem you're having, but this is the new PCI powered USB card I am using now for reference: https://www.amazon.com/Inateck-Superspeed-Ports-PCI-Expansion/dp/B00FPIMICA/
I just bought a usb 3.0 Hub with external power suply.it was the same Problem.
My setup
AMD fx8350
Asrock 990fx extrem 4
Gigabyte Gtx 970 4gb
Ive got. an ready to run in the instal setup oft the mr Portal.
Hi Nicolas1995, are you still hitting this? If so, happy to schedule a call with you and our customer support team to help walk you through troubleshooting on the phone. Please send me a private message with your contact details and I will have somebody on our team reach out to you. Thanks!
Well according to HP, the headset will not work if connected to a hub. I actually tested it with a external powered USB hub that supports SuperSpeed... And HP is sort of right... Windows is actually able to detect the headset and after a while the internal USB hub of the headset will have an address error.
To your problem Nicolas... I think this is a driver problem... Your board is a bit old... It is from 2011 I think... You have to make sure, that you have your BIOS updated with the latest version from from Asrock. If that does not help, then you might have to buy a newer USB card for the PCIe slot.
I hope that it will works with the pci Card.
Now i got this error code
218103808712
This one worked for me
delock.de/produkt/89315/merkmale.html
Did Anyone know where i can buy the motion Controller only ?
You can buy them in the dell store... But they are expensive there... I suggest you wait for it in Amazon or eBay.