Hello everyone.
The Mixed Reality Forums here are no longer being used or maintained.
There are a few other places we would like to direct you to for support, both from Microsoft and from the community.
The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.
For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality.
If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers, or in our Microsoft Tech Communities forums at https://techcommunity.microsoft.com/t5/mixed-reality/ct-p/MicrosoftMixedReality.
And always feel free to hit us up on Twitter @MxdRealityDev.
The Mixed Reality Forums here are no longer being used or maintained.
There are a few other places we would like to direct you to for support, both from Microsoft and from the community.
The first way we want to connect with you is our mixed reality developer program, which you can sign up for at https://aka.ms/IWantMR.
For technical questions, please use Stack Overflow, and tag your questions using either hololens or windows-mixed-reality.
If you want to join in discussions, please do so in the HoloDevelopers Slack, which you can join by going to https://aka.ms/holodevelopers, or in our Microsoft Tech Communities forums at https://techcommunity.microsoft.com/t5/mixed-reality/ct-p/MicrosoftMixedReality.
And always feel free to hit us up on Twitter @MxdRealityDev.
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Acer WMR Error H0002000-0
Luxbee
✭
Hello everyone,
I've spent the past few hours scouring the internet trying to find a fix for this error and nothing is working. My PC has a fresh install of windows, the updates are all updated, my graphics drivers are all updated... I've restarted the MR Portal numerous times, restarted my PC, etc.
Any help/info would be greatly appreciated. 
- CPU: Intel Core i7-4790 @ 3.60GHz
- GPU: Radeon RX 480
- Graphics driver: 23.20.15002.11 (WDDM 2.3)
- RAM: 8GB
- USB 3.0+
- Microsoft Windows 10 Home
- OS Build: 16299.192
0
Comments
looks like this error has been quite the issue
https://forums.hololens.com/discussion/9363/hp-mixed-reality-headset-error-h0002000-0
If you have downloaded all the windows and video driver updates....
1) Have you installed any KB updates manually? if so uninstall them
2) Are any updates being blocked?
3) Confirm that you are using Windows 10 Version 1709, the Fall Creator's Update, version 16299.64 or newer and Mixed Reality headset driver (10.0.16299.1042 or newer
4) Do you have a registry entry for HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Oasis\FODVersion
If none of these apply to you, .... I think the post from deanop74 here "could" possibly the most useful, but it is for the enterprise version of windows...
https://www.reddit.com/r/WindowsMR/comments/7gsf5e/error_code_h00020000/
It goes into a link on manually reinstalling mixed reality so that a FODVersion registry entry would appear so that the WMR software would work
https://docs.microsoft.com/en-us/windows/application-management/manage-windows-mixed-reality
Though I am not anyone official, just a person searching on the internet